FAQ's

Around 4-6 months before your event date. This allows plenty of time for you receive your order, and make sure you’re happy with everything. If you order too much before this, you could make changes to your event theme that may affect your flower choices.

Australia wide. At this stage we do not offer international shipping.

Our business model is to create floral designs that can be easily and quickly purchased online with minimal fuss. As our business grows we will have more and more options to choose from which will hopefully cater to more tastes. However, you can contact us with your special requests, but of course the cost of your flowers will then reflect the extra time gone into creating a bespoke floral design for your event.

We offer “sample boxes” for this very reason. You can order a sample box in each of our collections, and if you’d like a sample for anything else you can see on our site, please contact us and we can offer a customised sample box to be purchased. We understand the importance of making sure your colours are well coordinated.

Start with a long piece of string. Place the piece of string around your head where you would like your flower crown to sit. Just a relaxed tightness, no need to pull super tight. Then take the piece of string and measure the length with a ruler of tape measure.

We’ve trialled the metal hair combs and found they were just too slippery to hold in the hair properly. The metal ones do look nicer in product photos, but at the end of the day, the comb isn’t actually visible, and we’d prefer to offer a product that actually does its job!

All our buttonholes and corsages come with a t-bar pin to allow them to be easily attached to the lapel or shoulder. The pin slides across-ways through the fabric of the garment. We also include a pearl headed pin if extra stabilisation is needed. The pin is inserted up and out of the fabric parallel to the stem, and then pushed up through the side of the buttonhole or corsage stem.

Bridal bouquets should be carried with relaxed arms so the bouquet sits in line with the pelvis rather than up near your chest. When you’re nervous you tend to tighten up your arms and the bouquet will sit up too close to your face. Concentrate on keeping your arms relaxed and down and your photos and videos will reflect how relaxed you looked!

Always in season.... You can always have the flowers you want. No more relying on Mother Nature to come up with the goods on the exact day of your wedding. Colour…. Did you know- variations in weather can affect the colour of real flowers? When you choose from our range of gorgeous flowers you know that's exactly what you'll get. No last-minute surprises.... This is a big one! You can order your flowers from Polly's Secret Garden as much in advance as you want, so you don't have to wait until the morning of your wedding to see if you'll receive what you had pictured. Forever fresh.... No drooping during the all important ceremony and photos. Your forever flowers will look as good at the end of the day as they did when you walked down the aisle. Budget.... Because you can go to our online shop and see the cost of everything you need, you can plan and stick to your budget easily, without any budget blowout from unclear quotes on fresh flower prices. Order online.... Don't stress out visiting hundreds of florists trying to explain to them what it is you want. You'll be able to go to our online shop and choose exactly what you love. No stressful consultations, quotes and confusing conversations.

Hard to believe but all the flowers and foliage you see in Polly’s Secret Garden are either artificial or preserved. We will specify where the flowers are “real” and preserved, but for the most part our flowers are artificial and very life like.

We have chosen to offer individual products so our clients can easily put together the items they need for their special event.